How to report spam with FirstAlert! |

MailWasher Pro allows you to report back to Firetrust your unwanted spam mail. Firetrust staff verify that the message is spam, and then add it to the FirstAlert! database. This means that other users of MailWasher Pro who check their mail against FirstAlert! have these messages automatically removed or marked for deletion with the status of Known Spam.

Before you can report email, you must have a FirstAlert! account number and password, which is unique to you. For more information and to find out how to do this, see How to set up FirstAlert!

Complete the steps below to report spam to the FirstAlert! database.

Step | Action
1 | In the MailWasher Pro message table, select the Report checkbox next to the message(s) that you want to report to FirstAlert! You can also select the required message by clicking on it in the message table, and use the keystroke [R], or select Email > Mark for reporting, or right mouse click and select Mark for report to report an email.
2 | Click to report the selected messages.

How to set up FirstAlert! | What happens to messages I report? What sort of messages should I not report? I accidentally reported a legitimate message. What should I do? Why can't I report emails hidden by filters? What happens to messages that get rejected?