MailWasher Pro support |

If you are still having problems after reading through this Help and trying out the steps, have a look in the MailWasher Pro FAQ section at http://www.firetrust.com/support/pro/faq.php

It contains a wealth of up-to-date detailed information about MailWasher Pro.

You can also try our MailWasher Pro forum at http://www.firetrust.com/forums/ or email us at mailwasher@firetrust.com.

If you email MailWasher Pro support, please include this information in your email:

MailWasherPro_debug.txt - click here for instructions on creating a debug text file.

Product Version Number - Found in MailWasher Pro > Help > About

Operating System - Windows XP, Me, 2000 etc...

Email Client Software - Outlook, Eudora, Pegasus etc

Internet Connection Type - Dial-up, DSL, LAN etc

Internet Service Provider

Other running software - Nortons, AV, ZoneAlarm etc

Please send MailWasher Pro support emails to: mailwasher@firetrust.com

If you have suggestions or comments about our Program Help, please also email us at support@firetrust.com.

Please include with your feedback the title of the topic and a brief description of the content you have reviewed, for example, step-by-step instructions that are inaccurate or incomplete, grammatical errors and areas where more information is required, as well as your suggestions for improvement or correction.

Regards

The Firetrust Support Team

www.firetrust.com