How to sort and preview your email |

Complete the steps below to sort and preview your messages in MailWasher Pro.

Step | Action

1

After clicking , your messages display in the message table. Messages that meet MailWasher Pro's criteria for virus or spam-like material are automatically set to delete and the senders address added to the blacklist, dependant on your customizations for setting up various Spam Tools. The status column in the message table displays which spam tool(s) that particular message has matched.

If you hover your mouse over the status column of a particular message, you can see which spam tool(s) has flagged that email.

The priority order of the spam tools is as follows:

My Friends list - will display as Friend in the status column unless you have set up a filter to take precedence over the Friends list, in which case the name of that filter will display.

FirstAlert! - will show as Known Spam in the status column but if a filter for Legitimate email also matches this message, the message will still be marked as Known Spam in the Status column although the filter action will take precedence. If you have set up a filter for non-legitimate email but have not marked for delete as an action in the filter, the status column will display Known Spam and will still mark for delete as per FirstAlert! action setup.

My Blacklist - will display as Blacklisted in the status column unless you have set up a filter to take precedence over the Blacklist, in which case the name of that filter will display.

My Filters - will display the status description name and color of that filter.

Learning - will display as Possibly spam, Probably spam, Possible legitimate and Probably legitimate. If the message also matches the Origin of Spam tool, the status column will display Origin Blacklisted, but the Learning actions will take precedence.

Origin of Spam - will display as Origin Blacklisted by [name of spam database].

Virus Warnings - will display as Possible virus and Virus.

The message table displays information about the messages, for example, the address of the sender and when a message was sent. To customize the information displayed in the message table, see Setting up Options - Display.

2 | To sort your email, an arrow in the column header indicates the current order of column display in the message table (either ascending or descending). If you want to change the order in which your messages display, just click the top of the required column header.

3

Select a message that you want to view by clicking on it in the message table. A 20 line preview of the message displays in the preview pane. If you want to view the raw source of the message click , or click "full" to display the full message. These buttons are located on the top of the preview pane.

You can turn the preview pane on and off by selecting View > Preview pane or use the shortcut keys of [Ctrl] + [F6]. If you have the preview pane off, double mouse click on a selected message, or select Email > Preview message to view the message preview.

4

If you want to send a quick reply to a mail message, select the required message and click . Your email client displays enabling you to reply to the mail message as you normally would.

Only the specified number of lines of the message that display in the preview pane display in your email client. For example, if MailWasher Pro is set to preview the first 20 lines of an email message and you quick reply to that message, only the first 20 lines of the message display in your email client.

Foreign language characters may cause Mozilla and Eudora to include the text of the message as question marks.

How to check your email Setting up Options - General | What is a "hidden" email and how can I view it? When I choose Quick Reply, I receive the error "Could not launch email client" Can I change the order of the columns? Some columns are missing, how do I get them back? Why does MailWasher Pro only display in text format and not HTML?