I receive the error "Could not connect to Internet or DNS failed".

1. If on a dial up connection:

MailWasher Pro > Tools > Options > Connections > select Dial up to the Internet and then go to MailWasher Pro > Tools > Options > General > select Perform default mail check on start up.

On your PC > Control Panel > Internet options > Connections > ensure you Internet connection is labelled as Default.

2. If on a DSL/Cable connection:

MailWasher Pro > Tools > Options > Connections > select Do not dial up to the Internet and then go to MailWasher Pro > Tools > Options > General > select Perform default mail check on start up.

3. If on a LAN connection:

MailWasher Pro > Tools > Options > Connections > select Do not dial up to the Internet.

On your PC > Control Panel > Internet Options > Connections > LAN settings > tick Automatically detect settings.

If you are still having problems, try selecting Assume I am online under Tools > Options > Connections in MailWasher Pro.

Also, ensure if you have a Firewall, that you have made a rule that allows MailWasher Pro full permissions to access the Internet.

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