I get the error "Plaintext password not supported".

Reason | Troubleshoot
1 | A "plain text" password is the most common type of password. Some email providers like MSN require further identification. If you have a POP3 MSN account select MailWasher Pro >Tools > Accounts to display the Accounts window. Click Properties then select the Incoming Mail tab. Click Advanced POP3 Configuration and select the Use Secure Authentication and MSN SPA options.
2 | If your mail server requires APOP select MailWasher Pro >Tools > Accounts to display the Accounts window. Click Properties then select the Incoming Mail tab. Click Advanced POP3 Configuration and select the Use Secure Authentication and APOP options.
3 | You should be using your POP3 settings given by your Internet Service Provider to dial in to the server, not a proxy such as 127.0.0.1, pop.nortons.antivirus or localhost.

4

If you receive this error message and are using Zone Alarm:

Go to ZA Free > Firewall > Zones > Add > Host/Site > Host name, and in the dialogue that comes up add your POP3 mail server name and a simple description (Mail server) and click Lookup, and then Apply.

Repeat this for the SMTP server and for each of your separate email account POP3 addresses.

5

You may also receive this error if using AVG 7. To solve this problem, you must follow these steps:

Double click on the AVG icon on the task bar next to the system clock.

Double click on Email Scanner.

Select Use the personal test configuration and click on Properties.

Click on Servers tab.

On the Email proxy server list, please double click on POP3:port 10110....Host.

Click on Connection, (under Server Type) and under Type of login, select Automatic > Ok > Ok > Ok.

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